Terms and Conditions

1. Welcome to Broker Book

We are a digital platform providing real estate advertising, marketing, and information services, connecting individuals with the real estate market. Broker Book, along with its subsidiaries and affiliates (collectively referred to as the "Company" or "Broker Book"), offers a range of services, including but not limited to the www.brokerbook.in website (the "Website") and Broker Book's mobile applications (the "Mobile App"), as well as all products and services available through these platforms (collectively referred to as the "Services"). The Website and Mobile App are owned and operated by Broker Book, a company incorporated under the laws of India.

This document, along with the Privacy Policy, constitutes an electronic record as per the Information Technology Act, 2000, and the relevant rules thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.

2. User Categories & Data Collection

This policy applies to various groups of individuals who engage with our Services:

• Users: Refers to all individuals utilizing our Services.
• Real Estate Professionals (REPs): Includes users who have registered accounts, whether free or paid, for purposes such as selling or renting real estate, utilizing advertising services, or accessing other services tailored for the professional real estate community. This group encompasses landlords, agents, developers, institutional property consultants, mortgage professionals, and other related service providers.

We collect information from all users of our Services, employing technologies like cookies, web beacons, log data, and third-party analytics services. For REPs, additional information is collected during account setup, including names, company names, contact details, and property information.

3. Reasons for Collecting Information

• Personalization: We collect information to tailor our Services to your needs, ensuring you receive the most relevant information for your circumstances and optimizing your experience.
• Connectivity: Our aim is to keep you connected with Broker Book across various online platforms and to provide timely updates on residential real estate-related news and information.
• Facilitating Transactions: We gather information to facilitate connections with individuals or entities involved in residential real estate transactions, including buying, selling, renting, obtaining mortgages, and accessing related services.

4. Description of Services & Disclaimers

Broker Book endeavors to maintain accuracy in its service descriptions. However, we cannot guarantee that the content on our site is always accurate, complete, reliable, current, or free of errors. Additionally, access to our Services may be intermittently suspended or restricted for maintenance, repairs, or the introduction of new features.

We provide links to external sites over which we have no control and do not endorse or assume responsibility for the content, products, or services offered on these sites.

5. Communications & Information Sharing

Information Sharing: Periodically, we may share information with reputable organizations whose products or services align with your interests. If you prefer not to have your information shared, please inform us via email at jaihind@brokerbook.in.

Telephone Communication: Individuals who provide their telephone numbers online may receive telephone calls or text messages from us. By accessing our Services, you consent to receiving such communications and waive any restrictions imposed by the Do Not Disturb (DND) registry.

Direct Contact with REPs: If you use our contact forms to reach out to a REP, we may share the personally identifiable information you provide us, along with details about your usage of our Services, with the intended party.

6. User Content & Monitoring

Monitoring: Any communications between buyers and sellers or between users and the Company may be monitored or recorded by us for quality control and training purposes.

User-Generated Content: When utilizing our user-generated content services (blogs, Q&A), please be aware that any personally identifiable information you submit may be accessed by other users. We are not liable for the information you choose to disclose in these forums.

7. Representations by Real Estate Professionals

By registering and/or listing properties on our Website and/or Mobile App, each REP represents and warrants that:

• They possess all necessary rights to list the properties on the platform without violating the rights of any other individual or entity.
• They are in compliance with all regulatory requirements, including those outlined in the Real Estate (Regulation and Development) Act 2016 (RERA).
• All details provided for the properties listed are current, accurate, and up-to-date.
• By listing properties, REPs grant Broker Book the necessary rights to utilize and/or share such listing details on our platforms.

8. Authenticity of Listings

Broker Book, as an advertising platform, does not validate the authenticity of content within its Services. Users are advised to conduct checks to establish the authenticity of any property or project, including its title, built-up area, and suitability for purchase/rental, at their own expense.

It is recommended to verify compliance with the Real Estate (Regulation and Development) Act 2016 for the relevant property or project.

9. Copyright and Trademark Policy

All content included in our Services, such as text, graphics, logos, and software, is the property of Broker Book, its users, and its content suppliers, protected by copyright laws. For verified rights owners seeking to report listing issues, please contact jaihind@brokerbook.in.

10. Indemnification & Limitation of Liability

Users agree to indemnify Broker Book and its affiliates against any losses, liabilities, claims, damages, or expenses arising from breaches of representation, warranty, covenant, or agreement, or from third-party claims related to their use of the Services.

Broker Book and its affiliates shall not be liable for any special, incidental, indirect, consequential, or punitive damages arising from users' use of the Services.

11. Amendments

We reserve the right to change, modify, add, or remove portions of the Terms of Use without prior notice. Users are encouraged to review these terms periodically.